We use employee surveys at work to measure employee satisfaction, gather confidential feedback, and uncover hidden issues and trends lying under the organization’s surface. Some companies spend money and time on expensive survey tools, but as long as the right questions are asked, the followup is more important than the method. I personally like Google [...]
Recently I posted a video on effective communication as an HR competency. I mentioned the importance of using “I’ll get back to you on that” as a daily phrase to help you communicate effectively. One of the comments on the post was fantastic, and I wanted to republish it here so everyone could benefit from [...]
Today we have a guest post from Claudia Vandermilt on conflict resolution in the workplace. By the way, if you’re local to the Huntsville area, make sure you check out our April lunch meeting on the very same topic. You can find more information on the NASHRM homepage. In a perfect workplace, everyone would work together [...]
I have been writing the RocketHR blog for almost 18 months now, and at times it’s an interesting existence. I try to write with a little less opinion and silliness that pervades my other blog, because I am not only representing myself but my chapter as well. Recently that got a lot easier as several [...]
Expectations. They are such a large part of our work. From the very first time we interview to the regular performance reviews we all love to hate, we’re trying to meet someone’s expectations. There’s a big problem with that, though. We don’t always know what someone’s expectations are. I do some freelance work on the [...]
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